Privacy Policy
Effective Date: [01 March 2023]
Your privacy is important to us. This Privacy Policy explains how Locoshop.in (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you use our website, mobile application, and services.
1. Information We Collect
a. Information You Provide
Name, phone number, email address
Delivery address and PIN code
Payment details (UPI ID, transaction IDs – not stored)
Business information (for vendors), including GST, store details, location
b. Automatically Collected Information
IP address, browser type, device info
Location (if permission is granted)
Usage data (pages visited, actions taken)
2. How We Use Your Information
We use your information to:
Create and manage your user/vendor account
Process orders and payments
Provide location-based vendor search and delivery
Improve our platform, features, and security
Send important updates (order status, security notices, offers)
Assist in dispute resolution between buyers and vendors
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Maintain user sessions
Understand visitor behavior
Customize your experience
Improve performance and security
You can control cookies via your browser settings.
4. How We Share Your Information
We do not sell your personal information.
However, we may share your data:
With vendors you place orders with (e.g., your name, contact, address)
With payment providers for processing transactions
With delivery partners for order fulfillment
With law enforcement or regulators if required by law
5. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data (unless required for legal purposes)
Withdraw consent to data collection (e.g., location tracking)
To exercise your rights, contact us at support@locoshop.in
7. Children’s Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect data from minors.
8. Data Retention
We retain your information:
As long as your account is active
As needed to fulfill legal or tax obligations
Until you request permanent deletion
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or on our platform.
10. Contact Us
For questions or concerns about this Privacy Policy, reach out to:
📧 support@locoshop.in
📍 [Your Business Address]